Maintenance and Sitechecks
We know that a well-maintained home leads to shorter vacancies, low turnover, and happier residents. At Formatic, we provide proactive maintenance solutions and detailed sitechecks to protect your investment and keep your property in top condition.
Our residents enjoy a secure online portal they can access in a single click to submit maintenance requests, ensuring quick, efficient response times. We coordinate and communicate with trusted vendors, residents, and you to address any maintenance scenario.
For properties with pets, we take extra care by utilizing blacklight inspections to uncover hidden issues and ensure no problems are left behind. Plus, our management services include a $1,000 pet damage guarantee for added peace of mind.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- Quality repairs at competitive prices
- You will rest easy knowing your property is protected—day, night, weekends, and holidays
- Transparent and accurate billing to track your investment effortlessly
- Extra care for pet-occupied properties, including blacklight inspections and a $1,000 pet damage guarantee
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Owner or Renter?
As Your Kapolei Property Manager, We Take Care of Everything.
Marketing & Advertising
Maximize your property's visibility with strategic, data-driven marketing. We syndicate listings across 50+ platforms, ensuring your rental attracts top-quality tenants quickly, reducing vacancies, and boosting long-term returns.
Tenant Screening
A stable and healthy rental property starts with great residents! Every applicant who wants to rent your property undergoes a rigorous, multi-step screening and document verification process that is Fair Housing compliant and includes financial, background, and rental history checks.
Lease Drafting
Our industry-leading leases are crafted to provide maximum protection while maintaining compliance with all local and state laws. As your Housing Partner, Formatic keeps your tenant relationships clear, professional, and legally sound.
Inspections
Every property we manage undergoes thorough routine sitechecks, ensuring your home stays in great shape. Each sitecheck is accompanied with an extensive room-by-room photo report with written recommendations. We further protect your investment with black light stain detection and optional advanced 360° videos!
Repairs & maintenance
From plumbing headaches to furnace fiascos, we handle ongoing repairs and maintenance for every property we represent. Our team is ready to jump into action at a moment's notice, keeping your home safe from damage.
Rent Collection
Tired of chasing after tenants who fail to pay their rent in a timely fashion? We handle the hassle for you, enforcing rent collection deadlines and following up with tenants who fall behind.
Convenient Portals
Our streamlined online portals make property management easy for everyone. Residents enjoy seamless access to rent payments and support, while Housing Partners benefit from real-time financial insights and portfolio management, 24/7.
Full Reporting
With transparent, comprehensive reporting, you’re always kept in the loop. Access up-to-date financials, maintenance records, and performance insights through our online platform, empowering you to make data-driven decisions with confidence.
Turnover
We keep great renters through our attentive support and resident perks, doubling average stay lengths over local and national averages! When residents do move, we quickly restore your property, meet legal deadlines, and secure a qualified new resident to protect your revenue through low vacancy.
you’re protected with OUR GUARANTEES
Transparent
Fees Guarantee
No hidden fees. We are committed to transparent and honest pricing while giving you the flexibility to adapt our industry-leading service to your needs.
Solid
Communication Guarantee
We promise to return all communications from you within one full business day, even if it's only to say "We got your message, and we will respond with what you need by Tuesday". You won't be wondering if anyone will ever get back to you.
Real
Sitechecks Guarantee
Documented SiteChecks! We send you a detailed report through your Housing Partner Portal. These are real SiteChecks you can verify, not just empty promises.
Quality Maintenance
and Vendors Guarantee
You don't want to be a slumlord. We won't turn you into one. We promise to perform quality maintenance and use materials that maintain or increase the market rate of your home.
Timely
Rent Deposits Guarantee
We initiate deposits to our clients every Thursday. If Thursday falls on a holiday, it may be delayed until the following business day. Please allow 2-5 business days to clear.
Clear
Financial Reports Guarantee
Easy to understand, accurate, and on time to help you understand your investment. Numbers matter.
Place a Qualified Guaranteed Resident Fast Guarantee
We find a qualified Resident within four weeks of your property being Formatic Standard of Excellence Rent Ready, accessible, and priced at Formatic’s recommended rental value. Our process is so thorough that if your resident breaches the lease and vacates in the first year after we place them, Formatic covers your next lease fee!
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Kapolei Property Management Services
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Kapolei Property Management Services
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Kapolei Property Management Services
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Kapolei Property Management Services
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Kapolei Property Management Services
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Kapolei Property Management Services
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Discover Kapolei
Kapolei, Hawaii, has become a prime location for multifamily property investment due to its rapid population growth, expanding infrastructure, and increasing demand for housing outside of Honolulu. As Oahu’s "Second City," Kapolei offers a mix of duplexes, townhomes, and apartment complexes that attract both renters and investors seeking steady cash flow and long-term appreciation. With ongoing developments, including the Honolulu Rail Transit, shopping centers, and business hubs, multifamily properties in Kapolei provide a unique opportunity for investors to capitalize on a thriving rental market while benefiting from Hawaii’s strong real estate values and limited housing supply.